Shipping

Postage

Orders placed before 4pm Monday to Friday will normally be dispatched within 3 to 5 working days. Please allow up to 28 days for delivery.

Delivery charges are as follows:


  • Orders of under £19.99
  • £1.95/ per order

  • Orders of £20.00-39.99
  • £3.95/ per order

  • Orders of £40.00-99.99
  • £4.90/ per order

  • Orders of £100.00 and up
  • £5.50/ per order

Service Countries

The products listed on the website are available for sale only to people who are resident in mainland United Kingdom and Northern Ireland excluding the Highlands and Isles (“the service countries”). We do not accept orders from individuals outside of the service countries.

Returns

We strive to ensure that you are happy with your purchase from us. If, for any reason, your purchase arrives with you damaged or is unacceptable, we will make every effort to ensure the situation is rectified so that you are happy with your purchase. Items can be exchanged for goods of the same value, we may offer a credit on your account or a full refund can be given. If an item is damaged, please notify us within 7 days of receiving it. We will refund the cost of the goods in full within 30 days. You MUST express your wish to return the item by contacting us via telephone or by email. Any items returned without prior notice will incur a 20% re-stocking fee. Due to current EU Hygiene regulations, Earring findings are non-returnable.

If returning an item:

  • Please enclose a note, giving the reason for the return.
  • Quote the Order No along with your name and address.
  • If the item is faulty please give a full description of the fault.
  • Wrap the package securely.
  • For your protection we recommend that you use a recorded-delivery service.
INTERNET ORDERING
24hrs a Day – 7 Days a Week
Email: support@beadpot.co.uk

We are only shipping to the United Kingdom at this time. Dismiss